.page-faq {
  --faq-aside-w: 300px;
  --faq-line-w: 2px;
  --faq-rule: #E6ECEC;
  background: var(--ky-canvas);
  color: var(--ky-ink);
  font-family: var(--ky-hei);
  overflow-x: hidden;
}

.page-faq .faq-hero {
  padding: clamp(24px, 4vw, 48px) 0 clamp(32px, 5vw, 64px);
  background:
    radial-gradient(120% 90% at 100% 0%, rgba(20, 80, 60, .07) 0%, rgba(20, 80, 60, 0) 58%),
    var(--ky-canvas);
}

.page-faq .faq-hero__grid {
  display: grid;
  gap: clamp(24px, 4vw, 44px);
  margin-top: clamp(18px, 3vw, 32px);
  align-items: end;
}

.page-faq .faq-hero__title {
  font-family: var(--ky-serif);
  font-weight: 900;
  font-size: var(--ky-fs-48);
  line-height: 1.2;
  letter-spacing: -0.01em;
  margin: 12px 0 18px;
  max-width: 18em;
}

.page-faq .faq-hero__text {
  font-size: var(--ky-fs-18);
  line-height: 1.8;
  color: var(--ky-ink);
  max-width: 34em;
  margin: 0;
}

.page-faq .faq-hero__facts {
  list-style: none;
  margin: clamp(22px, 3vw, 34px) 0 0;
  padding: 0;
  display: grid;
  gap: 8px;
}

.page-faq .faq-hero__facts li {
  display: flex;
  align-items: baseline;
  gap: 12px;
  padding-top: 9px;
  border-top: 1px solid var(--faq-rule);
  font-size: var(--ky-fs-14);
  color: var(--ky-steel);
}

.page-faq .faq-hero__fnum {
  font-family: var(--ky-mono);
  color: var(--ky-leaf);
  font-weight: 600;
  letter-spacing: .06em;
  flex: none;
}

.page-faq .faq-hero__fig {
  margin: 0;
  position: relative;
}

.page-faq .faq-hero__fig img {
  display: block;
  width: 100%;
  height: auto;
  aspect-ratio: 4 / 3;
  object-fit: cover;
  border-radius: var(--ky-radius-lg) var(--ky-radius-lg) var(--ky-radius-lg) 10px;
}

.page-faq .faq-hero__fig::after {
  content: "";
  position: absolute;
  left: 0;
  bottom: -10px;
  width: 88px;
  height: 3px;
  background: var(--ky-gold);
}

/* 场景入口 */
.page-faq .faq-jump {
  background: var(--ky-gold-soft);
  border-top: 1px solid rgba(20, 80, 60, .12);
  border-bottom: 1px solid rgba(20, 80, 60, .12);
  padding: clamp(22px, 3vw, 34px) 0;
}

.page-faq .faq-jump__head {
  display: flex;
  flex-wrap: wrap;
  align-items: baseline;
  gap: 8px 18px;
  margin-bottom: 16px;
}

.page-faq .faq-jump__title {
  font-family: var(--ky-serif);
  font-weight: 900;
  font-size: var(--ky-fs-24);
  margin: 0;
  color: var(--ky-ink);
}

.page-faq .faq-jump__hint {
  margin: 0;
  font-size: var(--ky-fs-14);
  color: #7A6A47;
}

.page-faq .faq-jump__list {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  grid-template-columns: 1fr;
  gap: 10px;
}

.page-faq .faq-jump__link {
  display: flex;
  align-items: baseline;
  gap: 10px;
  padding: 12px 14px;
  border-left: 3px solid var(--ky-leaf);
  background: rgba(255, 255, 255, .58);
  border-radius: 0 var(--ky-radius-md) var(--ky-radius-md) 0;
  text-decoration: none;
  color: var(--ky-ink);
  font-size: var(--ky-fs-16);
  font-weight: 700;
  transition: background 240ms ease-out, transform 240ms ease-out;
}

.page-faq .faq-jump__link:hover,
.page-faq .faq-jump__link:focus-visible {
  background: #FFFFFF;
  transform: translateX(3px);
}

.page-faq .faq-jump__idx {
  font-family: var(--ky-mono);
  font-size: var(--ky-fs-12);
  color: var(--ky-leaf);
  letter-spacing: .1em;
  flex: none;
}

/* 分组 */
.page-faq .faq-group {
  padding: clamp(38px, 6vw, 76px) 0;
}

.page-faq .faq-group--canvas {
  background: var(--ky-canvas);
}

.page-faq .faq-group--tint {
  background: var(--ky-leaf-tint);
}

.page-faq .faq-group__inner {
  display: grid;
  gap: clamp(20px, 3vw, 32px);
}

.page-faq .faq-group__aside {
  border-left: var(--faq-line-w) solid var(--ky-leaf);
  padding-left: 18px;
}

.page-faq .faq-group__num {
  font-family: var(--ky-mono);
  font-size: var(--ky-fs-12);
  letter-spacing: .16em;
  color: var(--ky-leaf);
  margin: 0 0 10px;
}

.page-faq .faq-group__title {
  font-family: var(--ky-serif);
  font-weight: 900;
  font-size: var(--ky-fs-24);
  line-height: 1.35;
  margin: 0 0 12px;
}

.page-faq .faq-group__note {
  font-size: var(--ky-fs-14);
  line-height: 1.8;
  color: var(--ky-steel);
  margin: 0 0 14px;
}

.page-faq .faq-group__link {
  display: inline-block;
  font-size: var(--ky-fs-14);
  font-weight: 700;
  color: var(--ky-leaf);
  text-decoration: none;
  border-bottom: 1px solid var(--ky-gold);
  padding-bottom: 2px;
  transition: color 200ms ease-out;
}

.page-faq .faq-group__link:hover,
.page-faq .faq-group__link:focus-visible {
  color: var(--ky-clay);
}

/* 问答折叠 */
.page-faq .faq-list {
  display: block;
}

.page-faq .faq-q {
  border-top: 1px solid var(--faq-rule);
}

.page-faq .faq-q:last-child {
  border-bottom: 1px solid var(--faq-rule);
}

.page-faq .faq-q__head {
  display: flex;
  align-items: flex-start;
  gap: 12px;
  padding: 16px 0;
  cursor: pointer;
  list-style: none;
}

.page-faq .faq-q__head::-webkit-details-marker {
  display: none;
}

.page-faq .faq-q__head:focus-visible {
  outline: 2px solid var(--ky-gold);
  outline-offset: 2px;
}

.page-faq .faq-q__idx {
  font-family: var(--ky-mono);
  font-size: var(--ky-fs-12);
  line-height: 1.9;
  color: var(--ky-leaf);
  border-left: 3px solid var(--ky-gold);
  padding-left: 9px;
  flex: none;
  letter-spacing: .06em;
}

.page-faq .faq-q__text {
  font-size: var(--ky-fs-18);
  font-weight: 700;
  line-height: 1.6;
  color: var(--ky-ink);
}

.page-faq .faq-q__mark {
  margin-left: auto;
  flex: none;
  font-family: var(--ky-mono);
  font-size: var(--ky-fs-18);
  line-height: 1.6;
  color: var(--ky-steel);
  transition: transform 280ms ease-out, color 240ms ease-out;
}

.page-faq .faq-q[open] .faq-q__mark {
  transform: rotate(45deg);
  color: var(--ky-gold);
}

.page-faq .faq-q__body {
  position: relative;
  padding: 0 0 20px 22px;
}

.page-faq .faq-q__body::before {
  content: "";
  position: absolute;
  left: 0;
  top: 3px;
  bottom: 16px;
  width: var(--faq-line-w);
  background: var(--ky-leaf);
  transform-origin: top center;
}

.page-faq .faq-q[open] .faq-q__body::before {
  animation: faq-draw 320ms ease-out both;
}

@keyframes faq-draw {
  from { transform: scaleY(0); }
  to { transform: scaleY(1); }
}

.page-faq .faq-q__body p {
  margin: 0 0 10px;
  font-size: var(--ky-fs-16);
  line-height: 1.8;
  max-width: 34em;
  color: var(--ky-ink);
}

.page-faq .faq-q__share {
  margin: 0;
  font-family: var(--ky-mono);
  font-size: var(--ky-fs-12);
}

.page-faq .faq-q__share a {
  color: var(--ky-steel);
  text-decoration: none;
  border-bottom: 1px dotted rgba(102, 117, 125, .7);
}

.page-faq .faq-q__share a:hover,
.page-faq .faq-q__share a:focus-visible {
  color: var(--ky-leaf);
  border-bottom-color: var(--ky-leaf);
}

.page-faq .faq-q:target {
  box-shadow: inset 3px 0 0 var(--ky-gold);
}

.page-faq .faq-q:target > .faq-q__body {
  display: block !important;
}

/* 通栏分隔图 */
.page-faq .faq-divider {
  margin: 0;
  position: relative;
}

.page-faq .faq-divider img {
  display: block;
  width: 100%;
  height: clamp(170px, 24vw, 300px);
  object-fit: cover;
}

.page-faq .faq-divider::before {
  content: "";
  position: absolute;
  top: 0;
  left: 0;
  right: 0;
  height: 3px;
  background: var(--ky-gold);
  opacity: .85;
  z-index: 1;
}

/* 工单模板 */
.page-faq .faq-ticket {
  background: var(--ky-leaf-deep);
  color: var(--ky-white);
  padding: clamp(40px, 6vw, 78px) 0;
}

.page-faq .faq-ticket__grid {
  display: grid;
  gap: clamp(24px, 4vw, 46px);
}

.page-faq .faq-ticket__eyebrow {
  color: var(--ky-gold);
}

.page-faq .faq-ticket__title {
  font-family: var(--ky-serif);
  font-weight: 900;
  font-size: var(--ky-fs-32);
  line-height: 1.3;
  margin: 10px 0 14px;
  color: var(--ky-white);
}

.page-faq .faq-ticket__text {
  font-size: var(--ky-fs-16);
  line-height: 1.8;
  color: rgba(255, 255, 255, .8);
  max-width: 32em;
  margin: 0 0 12px;
}

.page-faq .faq-ticket__tip {
  font-size: var(--ky-fs-14);
  color: var(--ky-gold-soft);
  margin: 0;
}

.page-faq .faq-ticket__code {
  background: rgba(255, 255, 255, .06);
  border: 1px dashed rgba(217, 164, 65, .6);
  border-radius: var(--ky-radius-md);
  padding: clamp(16px, 3vw, 26px);
  overflow-x: auto;
}

.page-faq .faq-ticket__code pre {
  margin: 0;
  font-family: var(--ky-mono);
  font-size: var(--ky-fs-14);
  line-height: 2;
  color: var(--ky-gold-soft);
  white-space: pre;
}

/* 人工支持 */
.page-faq .faq-escalate {
  padding: clamp(38px, 6vw, 72px) 0;
  background: var(--ky-canvas);
}

.page-faq .faq-escalate__box {
  background: var(--ky-leaf);
  border-radius: var(--ky-radius-lg) var(--ky-radius-lg) var(--ky-radius-lg) 12px;
  padding: clamp(26px, 4vw, 52px);
  display: grid;
  gap: clamp(22px, 3vw, 36px);
  align-items: center;
}

.page-faq .faq-escalate__num {
  font-family: var(--ky-mono);
  font-size: var(--ky-fs-12);
  letter-spacing: .16em;
  color: var(--ky-gold);
  margin: 0 0 10px;
}

.page-faq .faq-escalate__title {
  font-family: var(--ky-serif);
  font-weight: 900;
  font-size: var(--ky-fs-32);
  line-height: 1.25;
  margin: 0 0 12px;
  color: var(--ky-white);
}

.page-faq .faq-escalate__desc {
  font-size: var(--ky-fs-16);
  line-height: 1.8;
  color: rgba(255, 255, 255, .82);
  max-width: 36em;
  margin: 0 0 10px;
}

.page-faq .faq-escalate__sub {
  font-size: var(--ky-fs-14);
  color: rgba(255, 255, 255, .68);
  margin: 0;
}

.page-faq .faq-escalate__sub a {
  color: var(--ky-gold-soft);
  text-decoration: none;
  border-bottom: 1px solid rgba(244, 228, 193, .6);
}

.page-faq .faq-escalate__sub a:hover,
.page-faq .faq-escalate__sub a:focus-visible {
  color: var(--ky-white);
}

.page-faq .faq-escalate__cta {
  justify-self: start;
  white-space: nowrap;
}

.page-faq a:focus-visible,
.page-faq summary:focus-visible {
  outline: 2px solid var(--ky-gold);
  outline-offset: 3px;
}

@media (min-width: 720px) {
  .page-faq .faq-jump__list {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .page-faq .faq-q__head {
    gap: 16px;
    padding: 20px 0;
  }

  .page-faq .faq-q__idx {
    font-size: var(--ky-fs-14);
  }

  .page-faq .faq-q__body {
    padding: 0 0 24px 30px;
  }
}

@media (min-width: 920px) {
  .page-faq .faq-hero__grid {
    grid-template-columns: minmax(0, 7fr) minmax(0, 5fr);
    gap: clamp(36px, 5vw, 64px);
  }

  .page-faq .faq-group__inner {
    grid-template-columns: minmax(0, var(--faq-aside-w)) minmax(0, 1fr);
    gap: clamp(36px, 5vw, 68px);
    align-items: start;
  }

  .page-faq .faq-group__aside {
    position: sticky;
    top: 104px;
  }

  .page-faq .faq-jump__list {
    grid-template-columns: repeat(4, minmax(0, 1fr));
  }

  .page-faq .faq-ticket__grid {
    grid-template-columns: minmax(0, 5fr) minmax(0, 7fr);
    align-items: start;
  }

  .page-faq .faq-escalate__box {
    grid-template-columns: minmax(0, 1fr) auto;
    padding: clamp(34px, 4vw, 56px) clamp(34px, 4vw, 60px);
  }
}

@media (min-width: 1180px) {
  .page-faq .faq-hero__title {
    max-width: 16em;
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-faq .faq-q[open] .faq-q__body::before {
    animation: none;
  }

  .page-faq .faq-jump__link,
  .page-faq .faq-q__mark,
  .page-faq .faq-group__link {
    transition: none;
  }

  .page-faq .faq-jump__link:hover,
  .page-faq .faq-jump__link:focus-visible {
    transform: none;
  }
}